Home » Patient Enquiries

Patient Enquiries

For all your insurance cover and payment queries please call our Business Office hotline on 1800 800 911

The Business Office of the Beacon Hospital comprises:

Billing/Accounts Receivable
Medical Records
Switchboard sections

The role of the Business office is to ensure that you the patient receive a first class service from the time you are greeted in Reception, Registered & Admitted to the time you are discharged from the Hospital. Our staff will make patients feel at ease at every step of their stay. For any patient looking for information, the Business Office will be available to answer any questions regarding Health Insurance cover, Prices, Invoicing and any other queries that we can answer.

At the time your appointment is being arranged you will be asked to provide information to enable the booking to be made. The area relating to private health insurance is where you the patient, can work with us by providing answers to the following questions. In doing this we can guarantee that all billing will be accurate and on time.

Some questions you might be asked will include:

How long have you been a member with your current private health insurance provider?

Have you upgraded to a higher level of cover within the last five years and if so when?

We in the Business Office welcome feedback from you the patient, on your experience in the Beacon Hospital and you can do this by e-mailing your comments to bcnhbusinessoffice@beaconhospital.ie